Privacy Policy

How we protect your data

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

When you use ClubDesk, we collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Organization details (name, activity type, location)
  • Activity and booking data
  • Attendee information (as provided by you or your customers)
  • Payment information (processed securely through our payment partners)

We also automatically collect certain information when you use our service, such as IP address, browser type, and usage data.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages and updates
  • Respond to your comments and questions
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data storage and backup procedures

Your Rights

Under GDPR and UK data protection laws, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

Last updated: 12 December 2025